Student HelpDesk Request Form
Note: The student helpdesk will be closed 12/24/2024 through 1/1/2025
Please complete all information below:
Your full name:
Your personal Email:
(Gmail, Outlook, etc)
Your 900 number:
Your Phone number:
Your Birthday:
Month
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February
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December
Day
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Year
The problem is:
Select Issue...
I am having trouble setting up OKTA Verify
I can't log in
I can't set up Multifactor Authentication (MFA)
How do I change my password
How do I get in to email
How do I Access WiFi
I have a new phone and can't log in
I can't see my course in Blackboard
I can't access something (assignment, test, tool) in Blackboard
I did not receive my CTC Technology email with my student email address and password
I have a problem not listed
Where did you experience this problem:
Select ...
Appalachian Campus
Austell Campus
Aviation Academy
Canton Campus
Marietta Campus
Mountain View Campus
North Metro Campus
Paulding Campus
Woodstock Campus
Off campus
Brief description of Problem:
For
Blackboard
related problems please fill out the additional fields below:
CRN#
(if applicable)
:
Your student Email:
Device being used:
Select Device...
Computer
Laptop
Tablet
Cell Phone
Short description of issue:
NOTE:
Please be sure to read the information on the Student Helpdesk page first before submitting a Helpdesk Request. You may be able to resolve the issue more quickly following the steps provided.
Hyperlink to the Student Helpdesk Page
Hyperlink to the Student Okta Information Page